My order hasn't arrived yet, where is it?

Faith -

Sorry your order hasn't arrived yet.

 

If you paid for next day shipping then you order should arrive the next working day, provided that you placed your order before 1pm. If your order should have been delivered but you have not yet received a text message from the courier confirming your delivery window then please call us on 01256 952 100 and we will look into it for you.

If your order is coming by Royal Mail (free delivery) then please allow up to 5 working days from the date you placed the order for your parcel to arrive. If it has already been 5 days then please call us on 01256 952 100 and we can put in a claim with the Royal Mail for your lost parcel.

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